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Terms and Conditions

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Welcome to Daama.uk (“Daama.uk”, “we”, “our”, or “us”). Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

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1. Introduction

Daama.uk is an online home decor shop specializing in Arabic-inspired, handmade, and made-to-order products. These Terms govern your use of our website and the purchase of our products and services. By placing an order or using our services, you agree to comply with and be bound by these Terms.

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2. Definitions

  • “Customer” refers to individuals or entities who purchase products or services from Daama.uk.

  • “Products” include all items available for purchase on Daama.uk, including but not limited to home decor items, plaques, gift pouches, and bookmarks.

  • “Services” refer to any additional services provided by Daama.uk, including custom orders and gift packaging.

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3. Use of Website

  • Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 18 years old.

  • Account Registration: To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

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4. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

  • Availability: All products are subject to availability. We reserve the right to modify or discontinue any product without notice.

  • Customization: Some products are customizable. Details and specifications for customization will be provided during the ordering process.

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5. Pricing and Payment

  • Prices: All prices are listed in British Pounds (GBP) and are inclusive of applicable taxes unless stated otherwise. Daama.uk reserves the right to change prices at any time without prior notice.

  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Payment must be received in full before your order is processed.

  • Payment Security: All payments are processed securely through our payment partners. We do not store your payment information.

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6. Shipping and Delivery

  • Shipping Locations: We ship to addresses within the United Kingdom unless otherwise specified.

  • Delivery Times: Estimated delivery times will be provided at checkout. Please note that delivery times are estimates and may vary due to unforeseen circumstances.

  • Shipping Fees: Shipping fees are calculated based on the delivery location, size, and weight of the order. These fees will be displayed at checkout.

  • Risk of Loss: All products purchased from Daama.uk are made available with limited warranties. The risk of loss and title for products pass to you upon our delivery to the carrier.

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7. Return and Refund Policy

Please refer to our Return and Refund Policy for detailed information on returns, refunds, and cancellations.

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8. Cancellations

  • Before Production: Orders for made-to-order products can be canceled before production begins. To cancel, contact our customer service team within 3 days of placing the order. A cancellation fee may apply based on the progress of your order.

  • After Production: Once production has started, orders cannot be canceled or modified due to the made-to-order nature of our products.

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9. Intellectual Property

  • Ownership: All content on the Daama.uk website, including text, graphics, logos, images, and software, is the property of Daama.uk or its content suppliers and is protected by intellectual property laws.

  • Use Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without prior written consent from Daama.uk.

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10. User-Generated Content

  • Reviews and Comments: By submitting reviews or comments on our website, you grant Daama.uk a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content.

  • Prohibited Content: You agree not to submit any content that is unlawful, defamatory, obscene, or infringes on the rights of any third party.

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11. Limitation of Liability

To the fullest extent permitted by law, Daama.uk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website or products.

  • Any unauthorized access to or alteration of your transmissions or data.

  • Any statements or conduct of any third party on the website.

Our total liability to you for any claims arising out of or relating to these Terms or your use of the website shall not exceed the amount paid by you for the products or services in question.

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12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Changes to Terms and Conditions

Daama.uk reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

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15. Entire Agreement

These Terms constitute the entire agreement between you and Daama.uk regarding your use of the website and supersede all prior agreements, understandings, and representations.

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16. Contact Information

If you have any questions or concerns about these Terms, please contact us:

By using Daama.uk, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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